Saturday, March 17, 2018

Putting Design in its Place

This is a video of a recent presentation I did explaining the different approaches to design and designing nowadays:

Sunday, February 25, 2018

Service vs Empathy

There has been an increased number of discussions about empathy on various platforms lately because of the increasing interest in human centered design and design thinking I suppose. I would like to introduce someone who dramatically changed my own understanding of the relationships between designers and those they 'serve' and those they 'empathize' with. Naomi Remen, a medical doctor, stated:
When you help, you see life as weak. 
When you fix, you see life as broken. 
When you serve, you see life as a whole. 
Rachel Naom Remen 
In The Service of Life 

Paraphrasing Remen: "When you fix or help people they feel that they are in your debt. When you serve them you treat them as equals—there is an exchange of equal value."
Design as a service is not empathy, nudging, coercion, manipulation...etc. 

Saturday, February 10, 2018

Spanish language edition of The Design Way coming soon

Fondo de Cultura Económica in Mexico City is publishing the Spanish language edition of the MIT Press book THE DESIGN WAY.

Friday, December 22, 2017

managing as designing video

This is a good introduction to the shared space 
that professions can occupy in the domain of design. Highly recommend the book that came out of this 
conference authored by Richard Boland and 
Fred Collopy (Stanford Business Books).

Tuesday, December 19, 2017

questions of desirable rather than survivable

Articles such as–"what will work look like in 2030?"—are constantly being posed in public: e.g. "What will education look like in...?", what will this organization look like...?", "what will healthcare look like...?", "what will conflict look like in...?" etc. etc. If it were possible to answer such questions by predicting or making trend assessments and projections there would be no alternative to do anything but try to get very good at adaption and survival (antifragile,  resilient, etc).

Certainly some things cannot be modified or changed in the environment–such as the effects of natural laws–but the questions that ought to be posed for contexts and particulars that can be changed should focus on "what would be desirable in...?", "what ought to become a reality in...?", "what needs to become a reality in...?" etc. In other words, we should be asking design questions that are actionable rather than merely asking questions that are only reaction-able.